Privacy Policy

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OVERVIEW

This Privacy Policy has been created to inform users about how their Personally Identifiable Information (PII) is used online. PII refers to information that can identify an individual on its own or in conjunction with other data, including contact and location details. Please read this policy carefully to understand how we collect, use, protect, and manage your Personally Identifiable Information in relation to our website.

What personal information do we collect from visitors to our blog, website, or app?

Users can visit our site anonymously. However, when placing an order or registering on our site, you may be prompted to provide certain information, such as your name, email address, mailing address, phone number, or other relevant details to enhance your experience.

When do we collect information?

We collect information from you when you:    
   Register on our site
   Place an order
   Subscribe to our newsletter
   Respond to a survey
   Fill out a form
   Enter information on our site

Users can update their personal information by logging into their accounts, and you can unsubscribe from our emails by following the instructions provided at the bottom of each email.

How do we use your information?

The information we collect from you may be used in the following ways:

   To personalize your experience and deliver content and product offerings that interest you.
   To enhance our website for better service.
   To improve customer service in responding to your requests.
   To administer contests, promotions, surveys, or other site features.
   To efficiently process your transactions.
   To send periodic emails regarding your orders or other products and services.

How do we protect visitor information?

We regularly scan our website for security vulnerabilities to ensure your visit is as safe as possible. Your personal information is stored on secure networks and is accessible only by a limited number of authorized personnel who are required to maintain its confidentiality. Additionally, all sensitive information you provide is encrypted using Secure Socket Layer (SSL) technology.

We implement a variety of security measures when you place an order, enter, submit, or access your information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Can I cancel or delete my account?

Yes, if you wish to cancel or delete your account and personal information, please contact us at +966112918000 or info@thalz.me

Do we use cookies?

Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow). This enables the site’s systems to recognize your browser and capture and remember certain information. For example, we use cookies to remember and process items in your shopping cart, understand your preferences based on previous or current site activity, and compile aggregate data about site traffic and interactions to improve our services.

We use cookies to:

   Remember and process items in the shopping cart
   Understand and save user preferences for future visits
   Track advertisements
   Compile aggregate data about site traffic and interactions to enhance user experience

You can choose to be notified each time a cookie is sent or disable all cookies through your browser settings. Each browser is slightly different, so check your browser’s Help menu for the correct way to modify your cookie settings. Disabling cookies may affect your user experience and the functionality of some services, but you will still be able to place orders.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without prior notice. This does not include website hosting partners and other parties that assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our rights or the rights of others.

However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have independent privacy policies, and we have no responsibility or liability for their content and activities. Nonetheless, we strive to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

We do not permit third-party behavioral tracking on our site.

Fair Information Practices

In the event of a data breach, we will notify users via email and on-site notifications within 7 business days.

Contacting Us

If you have any questions regarding this Privacy Policy, please contact us using the information below:

Email: info@thalz.me

Thalz Head Office Address:

Building No. 7454,
Prince Abdulaziz bin Mussad bin Jlwi St.
3972 Al Murabba District
P.O. Box 7650, Riyadh 12613
Kingdom of Saudi Arabia